Terms of Service

Welcome to OpusFab. These Terms of Service ("Terms") govern your access to and use of the OpusFab platform. By accessing or using our Services, you agree to be bound by these Terms.

1. Company Information

OpusFab is operated by OpusFab Pte Ltd, a company incorporated in Singapore with registered office at 68 Circular Road, #02-01, Singapore 049422. Contact us at [email protected].

2. Eligibility

By using our Services, you represent and warrant that:

• You are at least 18 years of age or the legal age of majority in your jurisdiction
• You have the legal capacity to enter into a binding contract
• The information you provide during registration is accurate, complete, and current
• You will promptly update your information if it changes
• You are using our Services for legitimate business or personal prototyping purposes

3. Scope of Services

OpusFab provides rapid CNC prototyping and manufacturing services for engineering teams, product developers, and hardware companies. Our Services are designed for the production of prototypes, one-off parts, and small-batch production runs (generally fewer than 500 units per order).

4. Intellectual Property

You retain all ownership rights to your CAD files, designs, and any other content you upload. By uploading content, you grant us a limited, non-exclusive, revocable license to use, process, analyze, and store such content solely for the purpose of providing our Services to you.

5. CAD Files and Manufacturing

Our Platform accepts CAD files in STEP format. Maximum file size is 50MB per upload. All quotes are subject to review by our engineering team before acceptance.

6. Prohibited Designs and Uses

OpusFab manufactures prototypes for legitimate engineering, product development, and research purposes only. You may not use our Services to manufacture weapons, controlled items, counterfeit goods, illegal products, hazardous materials, medical devices (without approval), or aerospace/safety-critical parts (without certification).

7. Quotes and Pricing

All quotes are valid for 24 hours from the time of generation. Prices are quoted in US Dollars (USD).

8. Manufacturing Tolerances

Standard tolerances: ±0.05mm. Precision: ±0.01mm at higher cost.

9. Payment Terms

We accept credit/debit cards (Visa, Mastercard, Amex) via Stripe. Payment must be received before production begins. Refunds available for pre-production cancellation, post-production defects, and non-delivery.

10. Delivery and Risk

Standard lead time: 7-10 business days. Expedited: 3-4 business days. Risk passes at carrier handoff.

11. Quality and Warranty

Parts manufactured to ISO 9001:2015 aligned standards. Notify us within 14 days of delivery for defects.

12. Limitation of Liability

Our total liability shall not exceed the amount you paid for the specific order, or US$500, whichever is greater.

13. Indemnity

You agree to indemnify and hold harmless OpusFab Pte Ltd from claims arising out of your breach of these Terms or violation of applicable law.

14. Confidentiality

We hold all designs, drawings, and related files in strict confidence and do not disclose them to third parties except as necessary to fulfil your order.

15. Data Protection

For full details on how we handle your data, please refer to our Privacy Policy.

16. Force Majeure

Neither party shall be liable for failure or delay resulting from events beyond reasonable control.

17. Termination and Account Suspension

We reserve the right to suspend or terminate your account for violation of Terms, prohibited designs, failure to pay, fraudulent activity, or chargebacks without prior contact.

18. Dispute Resolution

Disputes resolved through SIAC arbitration in Singapore. These Terms are governed by the laws of the Republic of Singapore.

19. General Provisions

These Terms constitute the entire agreement between you and OpusFab. We may modify these Terms at any time.

20. Contact Information